You Could Try Sears

The last few days have been rough. I wasn’t feeling good Monday so worked from home. It is beyond nice to have that option. It was making out to be a very chill morning when my laptop decided it didn’t want to work! After restarting and powering off/on I broke down and called Apple Support. I couldn’t even log into my computer to chat with support.

Usually, I have a great experience with Apple Support but this person was different. She talked to me like I was the dumbest person alive. At one point she had me hold down 3 keys at once to restart. After doing it repeatedly without anything happening she told me to do it again but this time say each key aloud as I pressed it so she could be sure I was hitting them right!! WTHeck is that about?! So insulting.

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After over 30 minutes on the phone with her and being placed on hold multiple times, she decided she couldn’t help me anymore because of my “connectivity issues” (my internet was working just fine thank you very much!). She scheduled me the soonest available appointment with the Genius Bar. I was annoyed to have to go into the Apple Store to get things fixed but relieved to not have to deal with her anymore.

Anyway, I went to the Genius Bar today and even they couldn’t fix it. We wound up having to wipe the whole thing and start fresh. Now I’m up and running but getting everything set how I like it all over again! Playing around on it at home, I think I might actually have some connectivity issues after all but I’m glad that wasn’t the fix. I’d hate for the rude lady on the phone to have been right. Yes, that’s right, I don’t want a stranger I’ll never speak to again to have the satisfaction of being right. It’s very adult of me, I know.

Regardless, it’s nice to have it working. I had some time this afternoon to do a little CSS so that was nice. I was worried I wouldn’t remember anything since it has been a while but thankfully hadn’t forgotten much. Who knew web design was just like riding a bike?! I definitely want to spend more time practicing though. I’ve felt more motivated than ever to learn more so I can start working on some projects.

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